Error: The License File fspro.lic Cannot Be Accessed

Symptom

When trying to activate FS Pro 2013, you get the following error:

Sorry, it is not possible to continue.

At start of FS Pro 2013 the following problem has occurred. The file C:\Program Files (x86)\Information Mapping\FS Pro 5.0\Data\fspro.lic could not be accessed. Check if the file is write-protected.

Solution

Proceed as follows to resolve this error:

Step

Action

1

Click End to close the activation window.

2

Navigate to the directory of the fspro.lic file as shown in the error message (usually C:\Program Files (x86)\Information Mapping\FS Pro 5.0\Data or C:\Program Files\Information Mapping\FS Pro 5.0\Data).

 

Note: You may need admin-rights to perform the following steps (especially step 5).

3

Right-click the fspro.lic file and select Properties.

4

If the file is Read-only, uncheck the Read-only checkbox on the General tab.

5

Click the Security tab, and give the Users (group) Write access to the file.

6

If the step above did not solve the issue: check if you have write permissions to the Program Files/Information Mapping folder. If you don't, ask your administrator to give you write permissions to that folder.

7

 Activate FS Pro 2013 again.

 

Have more questions? Submit a request

Comments

Powered by Zendesk