Error: Languages.xml file not found

Symptoms

After upgrading FS Pro and opening an older document, a user receives the error message Languages.xml file not found.

Cause

It is possible that the new version's install program did not fully remove the prior version causing this type of error.

Procedure

Proceed as follows to resolve this error:

Step

Action

1

Close Microsoft Word and Outlook.

2

Search your system and folders for the fspro.dot and fspro.dotm files.

3

If fspro.dot and/or fspro.dotm files are found, delete them.

4

Reopen the FS Pro document.

Applies to

FS Pro 4.x Upgrade

Have more questions? Submit a request

Comments

Powered by Zendesk