Error: Please insert a Smart Card

Symptom

When you start FS Pro 4.x, you get the following error:

Please insert a smart card.

Solution

Proceed as follows to resolve this issue:

Step

Action

1

In Word, go to File > Options > Trust Center.

2

Click the Trust Center Settings... button.

Result: the Trust Center dialog window appears. 

3

Click on Trusted Locations.

4

Click the Add New Location... button.

Result: The Microsoft Office Trusted Location dialog box appears.

5

  • Click the Browse... button
  • Browse to your Word startup folder. This is usually C:\Users\[username]\AppData\Roaming\Microsoft\Word\STARTUP, and
  • Click OK.

6

Click OK and then again OK to close the dialog windows.

7

Start FS Pro again.

Result: You should not see the error anymore. 

 

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