Background
If your firewall or proxy server settings block the automatic (online) activation process, use the option to activate FS Pro 2013 by e-mail.
One of the symptoms is that you may get the error: "This is an unknown error."
Installation/activation per user
FS Pro 2013 is installed/activated on a per-user basis.
To install the software: You must be logged in as a user with admin rights.
To activate the license key: You must be logged in as the FS Pro end user ... but you do not need to have admin rights to do the activation.
Procedure
Follow the steps in the table below to activate a license by e-mail.
Step |
Action |
---|---|
1 |
Start FS Pro 2013 or attach it to your document in Assisted Mode or Expert Mode. Result: the window Activation of FS Pro 2013 appears. |
2 |
Result: The How do you want to activate the product? screen appears. |
3 |
Result: The Please enter the activation data screen appears. |
4 |
Result: The Activation is in process screen appears. |
5 |
Does your e-mail application open with an automatically created e-mail addressed to 32923440@registerserver.net?
|
6 |
|
7 |
In your e-mail application, click Send. |
8 |
On the FS Pro activation screen, click End. Result: You will get an unlock key. NOTE: This is different from your license key. |
9 |
Once you receive the unlock key
Result: The Apply Unlock Key screen appears. |
10 |
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