Can I get a refund?

Conditions for a refund

Refunds for purchases from the Information Mapping Web Store can be issued if you 

  • do not fill out a VAT number on the Web Store (indicating that you are an end user and not a company)
  • ask for the refund within 2 weeks after the purchase, and
  • have not yet used the purchased product (Example: activated FS Pro or started taking an elearning course).

When all of the above prerequisites are fulfilled, Information Mapping can refund you.


Warning: It may take up to a week before your account is credited. This depends on your credit card company's internal process. Your order will display the status "Closed" on the Web Store.

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