License Manager error messages – Information Mapping Help Center

Intended audience

This topic is intended for system administrators.

The table below gives an overview of the error messages that can appear in the administrator interface of the FS Pro License Manager:

Error message	Explanation
Invalid format of License file	The license file does not have the correct .xml format.
License file is empty	The license file (default: License.xml) does not contain any content.
License file is not present	The license file is not present in the configured directory (default: C:\Temp) does not have the same name as configured (default: License.xml), or The configured directory is not present. Please check the web.config in the license server root directory.
License file location is not configured	You need to configure the directory of the license file in web.config in the license server root directory
License has expired	Your FS Pro license has expired. Please contact Information Mapping to extend your license.
License signature is invalid	The license file is signed and the signature is no longer valid. Please contact Information Mapping.