1
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Exit Word / FS Pro
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2
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Open Windows (File) Explorer
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3
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Navigate to the C:/temp folder.

Result: The License.xml, Movements.xml and Repository.xml files are listed.
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4
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Delete the Movements.xml and Repository.xml files.
Note: These files will be recreated later.
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5
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Locate and open the IIS (Internet Information Services) program. One way to do so is as follows:
- Open the Start menu
- Search for "IIS"
- Click on IIS (or "Internet Information Services") to start it.
In IIS, from the Connections pane on the left side of the screen:
- Expand the Sites folder
- Click "License Manager" to select it

Result: The License Manager home screen is displayed.
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6
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In the Actions pane on the right side, Under Manage Website select Stop
Result: the License Manager is halted
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7
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In the same Manage Website section select Start
Result: the License Manager is restarted.
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8
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Open FS Pro
Result: You will no longer receive the error message.
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