2. Present your information in a clear and consistent way

Information Mapping Types

Everything you hear or read can be categorized into one of the six Information Mapping Types.

The IM Types

  • answer your readers’ questions, and
  • are presented in a specific and recognizable way

 

To answer the reader question …

Use the IM Type …

and present with a(n)…

How do I do something?

Procedure

  • Step/Action table, or
  • If/Then table

What is happening or how does something work?

Process
  • Stage/Description table, or
  • When/Then table

What does something look like, or what are its parts? (image)

Structure
  • Part/Function table, or
  • Part/Description table

What should I do or not do? (rules, guidelines, policies)

Principle
  • Text
  • Bulleted/ Numbered list
  • Table
  • Visual

What is something? (definition)

Concept
  • Text
  • Bulleted/ Numbered list
  • Table
  • Visual

What are the facts?

Fact
  • Text
  • Bulleted/ Numbered list
  • Table
  • Visual

 

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