I don't see the FS Pro 2020 menu in MS Word 2007

Background

FS Pro 2020 is a Word add-in. When Word or FS Pro crashes, MS Word may disable the active add-ins (or ask if you want to disable them) and remove the FS Pro 2020 tab from the Word Ribbon.

Please do not uninstall/reinstall FS Pro for this issue as this is probably not necessary.

 

Solution: Enable the FS Pro 2020 add-in in MS Word 2007

When you don't see the FS Pro 2020 add-in in Word, try this solution:

Step

Action

1

Exit MS Word / FS Pro.

2

Right click on the FS Pro Icon in Desktop shortcut.

3

Clicked on properties

Result: The FS Pro 2020 properties windows will appear.

4

Clicked on the Compatibility tab

5

Clicked on Compatibility Trouble shooter.

Result: The Program Compatibility Troubleshooter window will open.

6 Select the option "Try recommended settings"

 

(Windows could recommend different settings from the screen)

Result: Windows will applied the recommended settings.

7

Click in Test the program button

Result: MS Word will open with the FS Pro 2020 menu on it.

8

If the FS Pro 2020 appear in MS Word 2007.

In Program Compatibility Troubleshooter, select the option "Yes, save these settings for this program"

 

 

If FS Pro 2020 menu does not appear in MS Word, select the option "No, try again using different settings"

https://informationmapping.zendesk.com/hc/article_attachments/360000771578/mceclip9.png

Step

Action

1

Select the option "The program worked in earlier version of Windows but won't install o run now" then click next button.

Result: List of Windows versions will appear

 

2

Select Windows 7 or earlier version, then click next button.

Repeat from step 6 of the previous solution.

 

 

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