Background
FS Pro Outlook is an MS Outlook add-in. When MS Outlook crashes, MS Outlook may disable the active add-ins (or ask if you want to disable them) and remove the FS Pro Outlook option from the "New Email" message tab.
Please do not uninstall/reinstall FS Pro for this issue as this is probably not necessary.
Enable the FS Pro Outlook add-in in MS Outlook
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Step |
Action |
|---|---|
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1 |
Open MS Outlook, select File and then Options.
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2 |
From the Options screen click Add-Ins in the left menu.
The list of add-ins is separated into three sections - Active, Inactive and Disabled. |
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3 |
If FS Pro Outlook is in the list of Disabled Application Add-ins (near the bottom), then follow the steps below, (if not move to the next step)
Result: The FS Pro Outlook options should be in the New Email menu again. |
| 4 |
If FS Pro Outlook is present in 'Inactive Application Add-ins', go to 'Manage' and select 'Go'. (See image below) |
| 5 |
Select 'FS Pro Outlook' Now, select 'OK'
Result: The FS Pro Outlook options should be in the New Email menu again. |
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