My outline pane is black, how can I solve this?

Issue

FS Pro 2020 installations on laptops, connected to an external screen, sometimes have the issue that parts of the outline pane are turned black.

 

Cause

Incompatibilities between MS Word and screen resolution.

 

How to solve

Change the “Display Settings” in Word (in status bar) on “Optimize for compatibility”.

Step Action
1 Click in the MS Word menu items: File > Options > General
2 On the top of the screen: Change the User interface options to "Optimize for compatibility".
3 Restart FS Pro 2020/MS Word 
4

mceclip0.png

RESULT: The issue is solved.

 

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