Error when starting FS Pro for Word : There is an error in XML document (0, 0). – Information Mapping Help Center

Symptom

When you start FS Pro for Word version 7, you get the following error message:

There is an error in XML document (0, 0).

One of the .dat files in your FS Pro data folder may be corrupt.

Proceed as follows to resolve this problem:

Step	Action
1	Export Your custom items (application settings, custom tables, custom style sets, custom templates, custom style sheets, reusable maps, reusable blocks), to do so follow the steps in this article: How to export custom settings in FS Pro for Word?
2	Close Microsoft Word.
3	Navigate to the folder C:\Users\[username]\AppData\Local\Information Mapping\ or %localappdata%\Information Mapping\ in your file explorer
3	Rename the following folder: FS Pro 6 to FS Pro 6 old Note: FS Pro for Word will restore a new version of this folder the next time it is started.
4	Start FS Pro for Word Result: The error should no longer appear.
5	If you had custom items: import the custom items back into FS Pro for Word. To do so follow the steps in this article: How to import custom settings in FS Pro for Word? Note: If you would experience issues with this, the custom items can also be found in your FS Pro 6 old folder.
6	Optional: Report the issue to help@informationmapping.com mention that you where able to fix the issue or not, and attached the FS Pro 6 old folder, so our team can analyze which file got corrupted.