SharePoint Error Invalid login or password

Issue

When using the Login to SharePoint function in your FS Pro document, you receive the Error:

Invalid login or password

Cause

An invalid password or login was entered, or your organization uses multifactor authentication.

Workaround

Please find below the workaround for this issue.

Make sure you haven't mistyped your login (email) or password.

If your organization uses multifactor authentication, try

  1. Using the option "Use web authentication"
  2. or use a Microsoft App password

 

Below the steps to create an Microsoft App password 

Step

Action

1

Go to: https://mysignins.microsoft.com/security-info

2

Add sign-in method, choose App password, Add

3

Enter a name to identify the use of the password:

FSProforWord

4

Copy the App Password to your Clipboard and Press Done

 

Steps in the Application FS Pro for Word

Step

Action

1

Go to the FS Pro for Word app.

2

Select: Application Settings, Settings, SharePoint account settings

3

Enter your Site: (example: https://yourdomainintl.sharepoint.com/sites/Sharepointsite

Enter your Login: name@yourcompany.com

Enter Password: Enter the password from your clipboard that you just created.

Enable: Save the password

4

Press: OK

 

Known Issues

 

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