Issue
When using the Login to SharePoint function in your FS Pro document, you receive the Error:
Invalid login or password
Cause
An invalid password or login was entered, or your organization uses multifactor authentication.
Workaround
Please find below the workaround for this issue.
Make sure you haven't mistyped your login (email) or password.
If your organization uses multifactor authentication, try
- Using the option "Use web authentication"
- or use a Microsoft App password
Below the steps to create an Microsoft App password
Step |
Action |
---|---|
1 |
|
2 |
Add sign-in method, choose App password, Add |
3 |
Enter a name to identify the use of the password: FSProforWord |
4 |
Copy the App Password to your Clipboard and Press Done |
Steps in the Application FS Pro for Word
Step |
Action |
---|---|
1 |
Go to the FS Pro for Word app. |
2 |
Select: Application Settings, Settings, SharePoint account settings |
3 |
Enter your Site: (example: https://yourdomainintl.sharepoint.com/sites/Sharepointsite) Enter your Login: name@yourcompany.com Enter Password: Enter the password from your clipboard that you just created. Enable: Save the password |
4 |
Press: OK |
Known Issues
- SharePoint Error Login failed - network error
- It's time to upgrade your browser: use your Login and Password or App Password instead of the option "Use web authentication"
- The option App password is not available in my sign-in methods: ask your company IT Departement to enable this for you (https://learn.microsoft.com/en-us/answers/questions/522899/unable-to-use-the-app-passwords-feature)
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