FS Pro for Word Software

Installation & Activation

• ★ System Requirements for FS Pro for Word
• Do you want to allow this app to make changes to your device?
• I have an FS Pro for Word License. How many computers can I use it on?
• Where do I download FS Pro for Word?
• How do I install FS Pro for Word?
• Activating FS Pro for Word when using a proxy server

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Getting Started

• SharePoint Error Invalid login or password
• How to log in to FS Pro for Word?
• How to activate the FS Pro for Word ribbon?
• How to reset your password for FS Pro for Word
• The difference between your Shop Account and your IM Account
• Getting Started: Video Tutorial

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Technical Support

• Technical Support Levels

Working with Maps and Blocks

• Use the TAB key to create a new Block
• How to change Block label width?
• Why does my cursor jump to the end of my document when deleting a Block?

Working with Parts, Chapters and Sections

• How can I easily remove a whole Section, Chapter or Part in my document?
• If I have a Chapter, do I have to create a new Overview Map to change it into a Section?

The Outline Pane

• Why do I have an error in the Outline Pane when I create Blocks directly under my Section title?
• How can I easily navigate through my document?
• My outline pane is black, how can I solve this?

Working with tables and images

• Where is IgnoreTableStyles located and how does it works:
• Why is my Topic/See Page table not showing all Map titles of my Section?
• I can't update all my Topic/See Page Tables at once in my document
• How can I properly add a large image or flowchart?
• How can I change the background color of my Table Header?
• The table does not fit in my Block

Reusable Units

• I saved a Reusable Map in my ribbon, but I can't find it in my list of Reusable Maps
• Will the Reusable Unit I saved in my ribbon also be changed when the content has been modified?

FAQ

• ★ How do I paste text correctly from a website or pdf in my FS Pro for Word document?
• How to manage your payment details for your FS Pro subscription
• An unknown error has occurred, please contact your administrator or support | when logging in
• Error when starting FS Pro for Word : There is an error in XML document (0, 0).
• A connection to the FS Pro License Manager could not be established
• SharePoint Error Login failed - network error

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Information Mapping Account & Passwords

• ★ I forgot my Information Mapping password!
• What is an Information Mapping Account?
• Can I change my Information Mapping Account Password?

Publishing in FS Pro for Word

• How do I publish a document?
• How to go to 'My Publications'
• What happens when you publish an FS Pro for Word document to the FS Pro Cloud?
• I can't publish my documents anymore
• Can the publication function be switched off?
• Which video formats can I publish?

FS Pro for Word Update

• ★ How does the administrator need to update to the latest FS Pro for Word version?
• How to update FS Pro for Word?

Product News

• Release Notes FS Pro for Word Version 7.0.3.027
• Release Notes FS Pro for Word Version 7.0.3.021
• FS Pro for Word Accessibility (VPAT)
• Release Notes FS Pro for Word Version 7.0.3.016
• Release Notes FS Pro for Word Version 7.0.3.013
• Release Notes FS Pro for Word Version 7.0.2.013

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