Background
FS Pro for Word is a Word add-in. When Word or FS Pro crashes, Word may disable the active add-ins (or ask if you want to disable them) and remove the FS Pro for Word tab from the Word Ribbon.
Please do not uninstall/reinstall FS Pro for this issue as this is probably not necessary.
Solution 1: Enable the FS Pro for Word add-in in Word
When you don't see the FS Pro for Word add-in in Word, try this solution:
Step |
Action |
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1 |
Select File > "Options" |
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2 |
From the "Options" screen click "Add-Ins" in the left menu. |
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3 |
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Solution 2: Register FS Pro manually
The FS Pro for Word tab may not be visible because it may need to be re-registered as follows:
Step |
Action |
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1 |
Exit MS Word/ FS Pro |
2 |
Navigate to C:\Program Files (x86)\Information Mapping\FS Pro 6.0 |
3 |
Double-click the file "Register FS Pro Addin.bat" to execute it
Result: A Command Prompt window will appear |
4 |
Press any key to close the Command Prompt window |
5 |
Restart FS Pro for Word |
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