I don't see the FS Pro for Word menu

Background

FS Pro for Word is a Word add-in. When MS Word or FS Pro crashes, MS Word may disable the active add-ins (or ask if you want to disable them) and remove the FS Pro for Word tab from the Word Ribbon.

Please do not uninstall/reinstall FS Pro for this issue as this is probably not necessary.

Solution 1: Enable the FS Pro for Word add-in in Word

When you don't see the FS Pro for Word add-in in Word, try this solution:

Step

Action
1

Select File > Options.

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2

Click Add-Ins from the left menu.

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3
If FS Pro for Word is present in ... Then ...
Disabled Application Add-ins
  • select Disabled Items from the Manage drop down list
  • Click Go...
  • Highlight the "...Information Mapping..." entry in the Disabled Items dialog
  • Click Enable, and
  • Click Close.
Active Application Add-ins
  • go to Manage
  • select Go

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  • select 'FS Pro for Word' and the 'FS Pro for Word Assistant', and

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  • Click OK.

Solution 2: Register FS Pro manually

The FS Pro for Word tab may not be visible because it may need to be re-registered as follows:

Step

Action

1

Exit MS Word/ FS Pro.

2

Navigate to C:\Program Files (x86)\Information Mapping\FS Pro 6.0.

3

Double-click the file "Register FS Pro Addin.bat" to execute it.

Result: A Command Prompt window appears.

4

Press any key to close the Command Prompt window.
5

Restart FS Pro for Word.

 

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