MS Word is opening on reading mode

Symptom

When you receive a document by email or open a document through an internal shared environment where the files are stored through a web browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc) MS Word may open in reading mode.

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Cause

If Microsoft Word is opening in reading mode. This causes the FS Pro for Word not to initialize correctly what is generating an error when opening the document.

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Solution 1: Disable the reading mode from the MS Word settings

Prevent to MS Word to open on reading mode, and make it open on the Print layout:

Step

Action

1

Open MS Word.

2

Click on the File tab in the upper left corner, next to the FS Pro tab.

3

Select Options.

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4

Select General in the left pane.

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5

Scroll down until you find the Start-up Options.

6

Uncheck the option "Open e-mail attachments and other uneditable files in reading mode"

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7

Click the OK button to save

Solution 2: After opening a document, switch to edit mode and set the print layout as the default layout

Step

Action

1

Open your document.

2

Click on View > Edit Document

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This will change the reading view to editing view

3

Go to the View tab and select Print Layout

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