Symptom
When you receive a document by email or open a document through an internal shared environment where the files are stored through a web browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc) MS Word may open in reading mode.
Cause
Microsoft Word is opening in reading mode. This causes the FS Pro for Word not to initialize correctly. That generates an error when opening the document.
Solution 1: Disable the reading mode from the MS Word settings
Prevent to MS Word to open on reading mode, and open in the edit mode:
Step |
Action |
---|---|
1 |
Open MS Word. |
2 |
Click on the File tab in the upper left corner, next to the FS Pro tab. |
3 |
Select Options. |
4 |
Select General in the left pane. |
5 |
Scroll down until you find the Start-up Options. |
6 |
Uncheck the option "Open e-mail attachments and other uneditable files in reading mode" |
7 |
Click OK to save your setting. |
Solution 2: After opening a document, switch to edit mode and set the print layout as the default layout
Prevent to MS Word to open on reading mode, and open on the Print layout:
Step |
Action |
---|---|
1 |
Open your document. |
2 |
Click on View > Edit Document. Result: This will change the reading view to editing view |
3 |
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